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IT incident affects Naturgy

01/28/2022

The Naturgy group, a Spanish multinational operating in the electricity and gas sectors, has suffered an IT incident that has prevented customers from accessing their accounts, both via the website and the mobile app.

The company reported that they had problems accessing their systems, so they could not attend their usual channels (face-to-face, telephone and digital), making it impossible to carry out procedures such as registration, cancellations or contract renewals.