An error on Tesla servers locked its cars
Several customers have reported to Tesla that they have been unable to access their cars because they couldn’t communicate with them to unlock their doors by using the app, which returned a 500 server error and a wrong location of the car.
In response to this fact, that has had a worldwide impact, Elon Musk has confirmed that the interruption was due to an increase of network traffic and that the servers are already operational again.
References:
- 19/11/2021 twitter.com Comunicado
- 19/11/2021 teslamotorsclub.com App is getting 500 server error. Cant connect.
- 19/11/2021 bleepingcomputer.com Some Tesla owners unable to unlock cars due to server errors
- 21/11/2021 lavanguarda.com Un fallo global en la app de Tesla deja a centenares de conductores sin poder entrar en sus coches